This page was last updated on 2 March, 2022
The site operator is 5TW. You can contact the site owners at legal @ 5tw.co.uk. The services promoted on the site are provided in part by Worldwide Digital Media Ltd
All services are available only to users over the age of 18.
By calling services provided by Worldwide Digital Media Ltd you automatically opt in to receive our promotional marketing messages which may be sent to you from time to time.
To opt out of receiving promotional marketing messages text: opt out to 89098.
PRIVACY POLICY
By visiting this website you are accepting and consenting to the practices described in this privacy policy.
5TW and Worldwide Digital Media Ltd are committed to ensuring that your privacy is protected.
We may be required to change this privacy policy from time to time by updating this page. You should check back frequently to see any changes or updates to our privacy policy.
What we collect and how we use it.
We may collect and process the following data about you:
Information you give us
This is strictly limited to, for example, your name, your email address, your telephone numbers, and your comments which you may provide when you submit a form to us, contact us or register to access parts of our site.
We do not store credit card details nor do we share customer details with any 3rd parties, except for payment partners who store customer and payment details securely.
We will use this information:
• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• To notify you about changes to our service; and
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we automatically collect when you visit our site This may include, for example, technical information such as your IP address, or your browser type and version, or information about your visit including how you came to and left our site.
We will use this information:
• To administer our site and for internal operations;
• To improve our site;
• To allow you to participate in interactive features of our service, when you choose to do so;
• To part of our efforts to keep our site safe and secure;
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources We may receive information about you if you visit other sites we operate, or the other services we provide.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Worldwide Digital Media Ltd will never disclose information about our visitors to a third party, unless in receipt of a formal request from a law enforcement or regulatory authority, and will do so in support of their requirement to ensure laws and regulations are upheld and enforced. We may send you free promotional messages from time to time, please follow instruction contained in the message to opt out of marketing at any time.
PREMIUM RATE SERVICES
This website allows the user the option of paying for the services offered using either premium rate or credit card billing.
The cost for Premium Rate live chat is as follows:
Premium rate billed chat to 090974 and 090662 numbers cost 36p per min plus your phone company’s access charge.
Premium rate billed chat to 098249 and 098391 numbers cost 46p per min plus your phone company’s access charge.
Premium rate billed chat to 098246 numbers cost 50p per min plus your phone company’s access charge.
Premium rate billed chat to 098261, 090540, 090989, and 098234 numbers cost 65p per min plus your phone company’s access charge.
Premium rate billed chat to 090967 and 090958 numbers cost 80p per min plus your phone company’s access charge.
Premium rate billed chat to 090997 numbers cost £1.00 per min plus your phone company’s access charge.
Premium rate billed chat to 098457 numbers cost £1.55 per min plus your phone company’s access charge.
Premium rate billed chat to 098289 and 098454 numbers cost £2.00 per min plus your phone company’s access charge.
Premium rate billed chat to 098290 numbers cost £3.00 per min plus your phone company’s access charge.
Premium rate billed chat to 098466 numbers cost £3.60 per min plus your phone company’s access charge.
Premium rate billed chat to 1599 numbers cost €3.05 per minute.
The cost for SMS messaging and picture swap is as follows:
Premium rate billed SMS messages cost: Texts Cost £1.50 per message received, maximum of 3 replies per message sent. Standard network charges apply for messages sent.
CREDIT CARD TRANSACTIONS
All payments using the online credit card, payment processing facilities on this website to access the adult chat and SMS services offered are subject to the following terms and conditions.
When you complete the online payment form and your transaction is accepted, monies will be deducted from your credit card account in the currency specified.
All payments, minus processing fees, will be credited to the account of the website service provider, Worldwide Digital Media Ltd.
All credit card payments utilise secure, transaction processing technology:
a. Payments will be processed directly by our merchant using Secure Socket Layer (SSL) technology.
b. All credit card details are securely protected with a high level of encryption when transmitted over the Internet.
c. Worldwide Digital Media Ltd does not have access to your credit card details. These are processed securely by our merchant. Worldwide Digital Media Ltd do have access to the last four digits of your card number which are retained for the purpose of verification during any correspondence with the company.
Confirmation
a. Once completed, our merchant will confirm that your payment has been successfully processed.
b. If your application is declined, our merchant will advise you that your payment has failed under these circumstances you should contact your card provider for further details.
c. If your payment fails, you may call our Customer Service Team on 033 33 13 00 18 who can attempt to process your card manually. If this method fails you will need to contact your card issuing bank to seek further assistance.
We do not store credit card details nor do we share customer details with any 3rd parties, except for payment partners who store customer and payment details securely.
Refund Policy
Worldwide Digital Media take immense pride in having provided a quality adult chat service for over 20 years that has proved to regularly exceed our customers’ expectations. However if for any reason you have experienced a technical fault with the service that has interfered with your experience please reference the advice provided below.
The Premium Rate Services provided are subject to regulations imposed by the Phone Paid Services Authority set out in their 15th Code of Practice. All services are promoted with clear and concise pricing notifications which can be found under every premium rate number and keyword advertised. Refund requests for all services will be reviewed by the company on an individual case by case basis and will be subject to a full investigation.
Refunds for all services billed via credit card are made solely at the discretion of the service provider and will only be awarded if an investigation finds that the company or service were at fault. It is the user’s responsibility to keep their personal information and assigned PIN number safe. If you require assistance please email our Customer Service Team at: [email protected] or telephone 033 33 13 00 18.
Credit Usage
Credits are valid for a period of 90 days. After this period, unused credits will expire.
Personal Identification Numbers (PIN)
a. If your payment is successful our website will generate a unique PIN that you will require in order to access our services. Your PIN will appear on the screen of your handset once your transaction has been approved, please make a note of it for future reference. Your screen will also display a local rate number that you will need to call and where you can enter your PIN to access the services.
b. If you lose your PIN you may contact our Customer Service Team at: [email protected] or telephone 033 33 13 00 18. You will be required to confirm your name, billing address and the last four digits of your card number.
c. Your PIN is valid for 90 days it will then expire. Please use your credits within that 90 day period as unused credits cannot be carried over.
By using the Worldwide Digital Media online credit card facility you agree to all applicable policies regarding the use of these service.
Card Transactions are processed by SecureMoneyTransfers. Payments on your statement will be debited by “CPS-smthub.uk-03333130018” Click here for more information on how you can recognise these on your statement. If you don’ recognise a transaction, then please contact the WorldWide Digital Media support team on: [email protected] or telephone 033 33 13 00 18
Worldwide Digital Media Ltd, terms and conditions for online credit card payments are subject to change at any time. Each transaction shall be subject to the specific terms and conditions that were in place at the time of the transaction.
THE SERVICE
a. Worldwide Digital Media Ltd will endeavour to maintain the availability of the services at all times, however the company cannot take any responsibility for any service down times due to equipment failure and or any third-party services required to provide the services advertised.
b. We cannot guarantee that you will be put through to the operator of your choice by either using their PIN or by choosing them from the carousel of available operators.
c. The services are provided for entertainment purposes only.
d. All conversations are recorded in compliance with Phone-paid Services Authority regulations. e. Worldwide Digital Media Ltd reserve the right to send the user free promotional marketing messages. Marketing messages can be stopped at any time by following the instructions contained withing the free message.
COOKIES
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we process.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of England & Wales, the Courts of which shall alone be the Courts of competent jurisdiction.
COMPANY DETAILS
Company name: Worldwide Digital Media Ltd, PO Box143 BN18 8DF Helpline: 033 33 13 00 18 (UK), 0818904029 (IE), (Monday to Friday, 9am to 5pm, GMT) Customer Service: [email protected]